At Zee Optical, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

A. Personal Information

• Full Name

• Email Address

• Phone Number

• Billing & Shipping Address

• Pincode

• Order details

B. Payment Information

Payments are processed securely through third-party payment gateways such as Razorpay.

We do not store:

• Debit/Credit Card numbers

• CVV

• UPI PIN

• Net banking credentials

All payment information is securely handled by Razorpay in accordance with their security standards.

C. Technical Information

• IP address

• Browser type

• Device information

• Cookies & usage data

How We Use Your Information

We use your information to:

• Process and deliver orders

• Provide customer support

• Send order confirmations and tracking details

• Improve website performance

• Prevent fraud and unauthorized transactions

• Send promotional offers (only if you opt-in)

We do not sell or rent your personal information to third parties.

Cookies & Tracking Technologies

Our website may use cookies to:

• Enhance user experience

• Remember cart items

• Analyze website traffic

• Improve performance

You may disable cookies in your browser settings, but some website features may not function properly.

Data Sharing

We may share your information with:

• Payment gateway providers (e.g., Razorpay)

• Courier and logistics partners

• IT and website service providers

• Government authorities (if legally required)

All third-party service providers are obligated to protect your information.

Data Security

We implement reasonable security measures to protect your personal data, including:

• Secure server hosting

• SSL encryption

• Limited internal access to customer data

However, no online system is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only as long as necessary to:

• Fulfill orders

• Maintain business records

• Comply with legal obligations

You may request deletion of your account by contacting us.

Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (subject to legal obligations)

• Opt-out of marketing communications

To exercise your rights, contact us at the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

📧 Email: diplomatesales09@gmail.com
📞 Phone: +91 99109 08710
📍 Address: 218/1, GALI KANDLE KASHAN, FATEHPURI , CHANDNI CHOWK DELHI – 110006