Thank you for shopping with us. We are committed to delivering your eyewear products quickly and safely across India.

Shipping Coverage

We offer FREE SHIPPING PAN INDIA on all orders.

There are no hidden shipping charges. The final amount shown at checkout is the total amount you pay.

Order Processing Time

• Orders are processed within 1–2 business days after successful payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Customized or prescription lens orders may require slightly longer processing time.

You will receive an order confirmation email/SMS once your order is placed successfully.

Delivery Timeline

• Estimated delivery time is 3–5 business days

• Delivery time may vary depending on the customer’s pincode and serviceability

Metro cities may receive faster delivery, while certain remote areas may take slightly longer.

Please note that delivery timelines are estimates and may vary due to:

• Courier partner delays

• Weather conditions

• Government restrictions

• Incorrect address details

Order Tracking

Once your order is dispatched:

• A tracking ID will be shared via email or SMS.

• Customers can track their order through the courier partner’s website.

If tracking details are not received within 2 business days, please contact our support team.

Address Accuracy

Customers must provide accurate and complete shipping information.

If incorrect or incomplete address details are provided:

• Delivery delays may occur.

• Re-shipping may require additional charges.

Damaged Package at Delivery

If you receive a damaged parcel:

• Do not accept the package if visibly tampered.

• Take photos immediately.

• Contact us within 24 hours of delivery.

Claims after 24 hours may not be accepted.

Shipping Limitations

We currently ship within India only.

Contact Information

For any shipping-related queries:

📧 Email: diplomatesales09@gmail.com
📞 Phone: +91 99109 08710
📍 Address: 218/1, GALI KANDLE KASHAN, FATEHPURI , CHANDNI CHOWK DELHI – 110006